Vastrabeat – Return & Exchange Policy
At Vastrabeat, we want you to love what you wear. If something doesn’t feel right, we’re here to make it better.
📦 What Can Be Returned or Exchanged?
We gladly accept returns and exchanges under the following conditions:
✅ You may request a return or exchange within 10 days of receiving your order
✅ Items must be:
Unworn and unwashed
In their original condition and packaging
With all tags and labels attached
🚫 What Can’t Be Returned or Exchanged?
Some items are non-returnable and non-exchangeable:
Customized or personalized products (e.g. custom designs, made-to-order prints)
🔄 Exchange Process
Need a different size or product? No problem!
Email us at vastrabeat@gmail.com with your Order ID, product details, and reason for exchange
We’ll review your request and arrange a pickup or return instructions
Once we receive and inspect the item, we’ll process your exchange
⚠️ Note: We allow one exchange per item. Please check our size guide before ordering to avoid sizing issues.
💸 Refunds
If you prefer a return over an exchange, we offer:
Full refunds (excluding shipping, if any) to your original payment method
Refunds are processed within 2–5 business days after we receive and inspect the returned item.
🚚 Return Shipping Info
For damaged, defective, or wrong items – return shipping is free
For size changes or preference-based returns – you may need to cover the return shipping
We’ll guide you every step of the way after you initiate a return request.
🛡️ Quality Guarantee
We take pride in our quality. If your item arrives with any issues – printing defects, wrong item, damaged during shipping – please notify us within 48 hours, and we’ll fix it at no extra cost.
📬 Need Help?
Our team is always here for you.
📧 Email us at: vastrabeat@gmail.com
Thank you for choosing Vastrabeat